Warranty

See You Memorial Jewelry takes great pride in every piece we make.

 

These creations are the end result of many manual handcrafted steps, that can lead to small differences in resin color and finish. They are made by expert hands of experienced goldsmiths and manufacturers, combining traditional and new techniques to create a beautiful memorial jewelry piece.

 

We hope the finished product will exceed all you expectations.

 

We guarantee to repair or replace our pieces for up to two years from date of purchase if the repair or replacement is caused by construction defect. Repair and replacement of the coloured layer is guaranteed for one year from the date of purchase. This warranty excludes repair for damage caused by anything other than a construction defect or if the item has lost its ash layer. For the avoidance of doubt, this warranty does not cover damage caused by neglect, abuse or general wear and tear.

 

Regular upkeep of your jewelry is required to maintain your warranty. A documented periodic inspection of your jewelry purchase is the best way to safeguard against potential problems. In any event, we recommend removing your jewelry before doing dishes, showering or swimming. Avoid wearing jewelry in chlorinated water, salt water, or around harsh chemicals as it can discolor and damage jewelry as well as loosen stones and discolor resins.
Put jewelry on after using cosmetics, hair spray or perfumes to avoid contact with substances and chemicals that may cause damage to resins.

 

All repairs under this warranty are at the discretion of the jeweler and will be limited to the purchase price of the item. We recommend saving spare ashes in the event of a replacement.

 

See You Memorial Jewelry